Our Policy



Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Taxes

Sales Tax / VAT @ 5% is charged on the total amount of Invoice Any taxes or duties payable at the destination may be as per the prevailing laws in the respective countries – which are on the buyer’s account.

Transit Time

We use various Courier Services – such as: UPS, DHL, FedEx or TNT whichever is suitable for best services in the respective country.
Usual transit time is 3 to 5 days. Saturday and Sunday deliveries are not available.

Total Time for Delivery

Total time is based on the amount of time it takes to get payment authorization, order processing, and handing over the parcel to the Courier. This can range from 24 hours to 7 days for in stock items.

Return Policy

Parts purchased from enginepartsindia.com will be accepted for non-warranty return if returned within 30 days from date of invoice. No returns after 30 days are allowed. All returns must be new, undamaged, complete, never installed, and with original packaging. Returns must be sent prepaid by the customer.

Copyright /Trademark Information

Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification.

Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of EPI. All trademarks used or referred to in this website are the property of their respective owners.

Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest of EPI or any third party. This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of EPI, except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error EPI shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Privacy Policy

EPI is sensitive to privacy issues on the Internet. Your right to privacy and data security is a primary concern. We believe it is important that you know how we treat the information about you that we receive on the Internet. EPI will use reasonable efforts to ensure that your personal information will remain private with EPI.

You will need to use a browser that supports the SSL security protocol to view this site securely. EPI regrets that it cannot guarantee that information transmitted through email will be secure, since email sent over the Internet is not secure.

EPI collects standard NCSA web statistics during normal site usage, which includes the requestor IP address, date and time, the web site that referred you to us and the URL requested. EPI uses this information to generate statistics and measure site activity to improve the convenience and productivity of your visits.

EPI cannot retrieve personal information about you unless such information is knowingly and willingly provided by you.

Purchasing

Once you have made the decision to add an item to your shopping cart and submit the order to checkout, you will have to provide some personal information, such as name, mailing address, email address, and, possibly other information. Your purchasing information will be collected and your order processed by EPI, which will have access to such information and will use such information to complete your order.

Electronic Mail

Internet users may decide to send EPI personal information in a message containing information about your order. EPI will use this information to identify the user as a customer and to determine how to respond to the electronic mail. In the event the information is used to generate mailings, you will be able to unsubscribe to these mailings at any time.

Cookies

A cookie is a small file that can be stored on your computer's hard drive. You have the choice whether or not to accept this file. EPI uses cookies to determine whether you have visited its site. Cookies can also be used to help save and retrieve passwords used on the site, saving you the step of reentering this information on every visit. EPI cannot retrieve personal information about you unless such information is knowingly and willingly provided by you.